Privacy Policy

Privacy Policy for The Rustic Kitchen 

Effective Date: 8/07/2025

At The Rustic Kitchen, your privacy is important to us. 

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our catering services, website, and communication channels.  

1. Information We Collect 

We may collect the following types of information: 

• Personal Information: Name, email address, phone number, delivery address, event details, and payment information. 

• Website Usage Data: IP address, browser type, device information, pages visited, and interaction data through cookies or similar technologies. 

• Communication Data: Any messages, emails, or contact form submissions you send to us. 

2. How We Use Your Information. We use your information to: 

• Process orders and deliver catering services. 

• Communicate with you about your bookings or inquiries. 

• Improve our services and website user experience. 

• Send updates, promotional materials, and special offers.

• Comply with legal obligations. 

3. How We Share Your Information We do not sell or rent your personal information. We may share your data with: 

• Trusted service providers who assist in delivering our services (e.g., payment processors, delivery partners). 

• Legal authorities if required by law or to protect our business rights. All third-party partners are required to maintain the confidentiality and security of your data. 

4. Data Security 

We take appropriate measures to protect your personal information from unauthorised access, disclosure, or misuse. This includes using secure servers, encryption, and access control. 

5. Your Rights Depending on your location, you may have the right to: 

• Access the personal data we hold about you. 

• Correct inaccurate or outdated information.

• Request deletion of your personal data. 

• Opt-out of marketing communications at any time. To exercise these rights, please contact us at orders@therustickitchen.uk. 

6. Cookies & Tracking 

Our website may use cookies to enhance your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings. 

7. Children’s Privacy 

Our services are not directed to individuals under the age of 16. 

We do not knowingly collect personal data from children without parental consent. 

8. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services indicates your acceptance of the revised policy. 

9. Contact Us 

If you have any questions or concerns about this Privacy Policy or your personal data, please contact: The Rustic Kitchen Email: orders@therustickitchen.uk Phone: 07507310022 Website: www.therustickitchen.uk

Terms of Service Effective Date: 8/07/2025

Business Name: The Rustic Kitchen 

1.Acceptance of Terms  

By accessing our website, placing an order, or using our catering services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services. 

2. Services Offered 

The Rustic Kitchen provides catering services for private, corporate, and public events. All bookings are subject to availability and confirmation. 

3. Orders & Payments 

• Booking Confirmation: Orders are only confirmed once a deposit or full payment is received. 

• Payments: We accept [list accepted payment methods]. Full payment is typically due [insert time frame] before the event. 

• Cancellations: Cancellations must be made in writing. Refunds depend on how much notice is given: 

• Full refund: [e.g., 14+ days before event] 

• Partial refund: [e.g., 7–13 days before event] 

• No refund: [e.g., less than 7 days before event] 

4. Allergies & Dietary Requirements 

We make every effort to accommodate dietary needs and allergies. However, we cannot guarantee the complete absence of allergens. It is your responsibility to inform us of any dietary restrictions when booking. 

5. Client Responsibilities 

You agree to provide accurate information and a suitable venue for the event (if applicable). Any damage to our equipment or property during an event may result in additional charges. 

6. Limitation of Liability T

o the fullest extent permitted by law, The Rustic Kitchen shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific service. 

7. Intellectual Property 

All content on our website and marketing materials—including logos, menus, and photos—are the property of The Rustic Kitchen and may not be used without permission.  

8. Changes to Terms 

We reserve the right to update these Terms of Service at any time. Updates will be posted on our website and become effective immediately upon posting. 

9. Contact Us 

For questions about our Terms of Service, contact us at: Email: orders@therustickitchen.uk  Phone: 07507310022 Website: www.therustickitchen.uk 

Cookie Policy Effective Date: 8/07/2025 

Business Name: The Rustic Kitchen 

1.What Are Cookies?  

Cookies are small text files stored on your device when you visit our website. They help us improve your

experience and gather analytics data. 

2. Types of Cookies We Use 

• Essential Cookies: Required for basic website functionality. 

• Performance Cookies: Help us analyse website traffic and performance (e.g., via Google Analytics). 

• Functionality Cookies: Remember your preferences (like location or language). 

• Marketing Cookies: May be used to deliver personalised ads (if applicable). 

3. Managing Cookies 

You can control and/or delete cookies through your browser settings. 

Disabling cookies may affect your experience on our site. 

4. Third-Party Cookies 

We may use third-party services (like analytics or social media plugins) that set their own cookies. Please refer to their privacy policies for more information. 

5. Changes to This Cookie Policy 

We may update this policy to reflect changes in our practices or legal obligations. Updates will be posted here with a revised effective date. 

6. Contact Us 

For any questions about our cookie practices, contact us at: Email: orders@therustickitchen.uk  

Website: www.therustickitchen.uk